FAQs

  1. What payment methods are accepted on the Bon Boug website?

    We accept payments by credit or debit card, PayPal and bank transfer.

  2. What is the delivery time for my order?

    We offer fast delivery in Belgium and Europe, with delays of between 1 and 7 working days depending on the destination.

  3. Can I return a product if I am not satisfied?

    Yes, you can return a product within 14 days after receiving your order. The products must be in their original condition and accompanied by their label.

  4. How to track my order ?

    You will receive a shipping confirmation email with a tracking number that will allow you to track your order.

  5. How do I choose the right size for my clothes?

    We invite you to consult our size guide to choose the right clothing size. If you have any doubts, please do not hesitate to contact us for further advice.

  6. How can I contact Bon Boug customer service?

    You can contact us by email at hello@bonboug.com from Monday to Saturday from 9 a.m. to 5 p.m.

  7. Can I cancel my order?

    If your order has not yet been shipped, you can cancel it by contacting us by email or telephone. If your order has already been shipped, you will be able to return it once you receive it.